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McMaster Mail Licenses View license types
McMaster Mail is the email and calendaring service for many groups across the University. Learn more about what 365 integrations are available to each group.
McMaster Mail Licenses - View license types
McMaster Group |
License Description |
Staff, Faculty, Researcher | Suite of licensed applications with download capability |
Contractor, MACID Email, NONMacSup, Upd Inst | Suite of licensed applications without download capability |
Retiree (except professors emeritus) | Exchange Online (McMaster Mail email with web access only) |
Professors Emeritus | Suite of licensed applications with download capability |
Role-based accounts | Exchange Online (McMaster Mail email with web access only) |
Medical Student | Suite of licensed applications with download capability.Includes Exchange Online |
Person of Interest (POI) | Suite of licensed applications with download capability |

Accessing Email on Your Devices See recommendations
Recommended settings for accessing email via the web browser or email client on your PC, Mac, or mobile device.
Accessing Email on Your Devices - See recommendations
Accessing McMaster Mail via web browser:
You can access McMaster Mail via most web browsers, including Internet Explorer, Chrome, Firefox, Edge, and Safari. The URL to access your new email service is http://mail.mcmaster.ca/.
Recommended versions of Outlook on your PC or Mac:
McMaster University provides email and calendaring services to retirees via web browser, however individuals may use their own software to access email as well.
If you would like to access your McMaster email via Outlook software on your PC or Mac, it will be important to use Outlook 2013 (at minimum) for the best functionality. If you have Outlook 2013, your software should function well, however McMaster recommends using the web browser version in this case.
Please see step-by-step instructions here on how to check what version you have (based on your type of device).
Recommendations for mobile and other devices:
Device | Recommendation |
Android | |
Apple iOS |
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Apple Mac OS X |
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*Note: earlier versions may work, but are not recommended by UTS.

McMaster Mail Benefits Learn More
Learn more about benefits and features of McMaster Mail.
Benefits
- Increased Storage (50GB)
- Reliable integration with mobile devices
- Enhanced security
Setup instructions Retirees
Instructions to add McMaster Mail to your mobile device or laptop are listed below.
McMaster Mail setup on Windows & Mac
Add McMaster Mail to iPhone & iPad
Add McMaster Mail to Android Phone
Is macmail.mcmaster.ca not working?
Video Training
Please see below instructional training videos on key features of McMaster Mail, specifically developed and curated for retirees.
How to access your email service via web browser: |
How to use the ‘Focused Inbox’ feature and turn it off: |
IT Support
Need technical support to access McMaster Mail?
Visit the ‘Contact Us’ page on the UTS website to utilize the live chat, phone number, or to log a service ticket.
If you have any questions, or are unable to resolve your issue, support can be received via the Service Desk