Benefits
Microsoft Teams allows you to share files created in Office 365 among your fellow collaborators. Everyone can stay up-to-date on the latest project status. Teams allows multiple people to edit documents simultaneously.
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Teams Chat 120-day Expiration Policy
McMaster University is implementing a 120-day expiration policy for all Teams Chat messages on January 15, 2025. All your one-to-one and group Microsoft Teams Chat messages will be deleted once they are 120 days old. Please note that links and files shared in Teams Chat will not be deleted.
Visit the Teams Chat 120-day Expiration Policy page for further details.
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How to collaborate
- Create Teams and channels to get in touch with colleagues and teammates.
- Sharing documents with team members
- Remotely host audio, and video calls with anyone inside or outside your organization
- Instantly share your screen in a meeting or in a chat
- Use personalized GIFs, stickers, emojis, and likes to boost team culture
- Edit files within Teams
- Guest experience when joining a McMaster Team
How to communicate
- Instant message one-to-one or with a group
- Audio and video call
- Reduce email clutter
How to integrate
- Add a OneNote notebook to your Teams channel
- Other Office 365 apps
- Stream (to view lectures)
- Invite external guest users to your Teams with just an email address
- Use Teams on multiple devices
- Sign in to Teams Online to use Teams anywhere on the go
How to share
- Share files and ideas
- Easily find files that have been previously shared in the channel
- Share files with individuals outside your organization
How to store files
- Access files shared in a channel through your team’s File tab
- Connect Teams to a cloud storage service for optimal space
Teaching & Learning - Teaching with Teams
- Create an assignment in Teams
- View and navigate your assignments
- Assign work to multiple classes at once
- Assign work to individual students or small groups
Getting Started with Teams
Teams lets you quickly pull together a team with people inside and outside your organization, chat with others to drive fast and inclusive conversations, securely share and coauthor documents, and iterate on projects.
Teams is platform-agnostic, which means you can use or download it on almost any device including, Windows, MacOS, iOS, Android, and web browser.
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Download Teams Download Teams
The Teams desktop and mobile clients provides the best experience.
Online Access Teams Online
Not ready to download Teams? Teams is available online through your web browser.
Expandable List
Choose a Team name. Before you create a Team, make sure to give it a unique name and include some basic identifiable departmental/organizational indicators.
We recommend using the following to create a Team name. Not all sections may be applicable.
- [Faculty/Division/Group]
- [Sub-Group/Centre/Course/Committee]
- [Purpose/Topic]
For example,
If your team is the Thode Makerspace, which is part of the Library & Learning Technology (LLT) in the McMaster University Library (MUL), then your Teams name might be MUL LLT Thode Makerspace.
Choose a team type to collaborate in Teams. There are different types of Teams available.
Note: Once a Team type has been selected, you cannot change it. Learn more about the different templates.
- Classes
- Professional Learning Community (PLC)
- Staff Members
- Anyone
Finally, assign a second owner to your Team. It is recommended that all Teams have at least two owners.
After you have created your Team, add the members to your Team. The best way to find your team is by searching for them by their email address, i.e., smithj@mcmaster.ca.
You can also message your friends and colleagues in a 1-to-1 chat using the Chat tab.
Find out the best Tips and Tricks to become a Teams expert.
Important temporary change for editing documents within Teams:
- Microsoft has made a temporary adjustment to Office document behaviour within Microsoft Teams.
- There is now an additional step in order to edit a document. This is a change from the previous function that allowed users to go straight to edit mode when clicking on a document in the “Files” tab of a channel, a conversation, or from inside an assignment.
- Please see below the new steps to edit a shared document in Teams:
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- Upon clicking on the document, users will first see the document in view mode – they will be able to see the document content, but not make changes.
- In order to edit the document, users need to click on the options in the top right of the white bar above the document content and select “Open in Browser” or (for users with Office for Windows installed on their device) “Open in Desktop App”. This will open the document in Office in a separate window from Teams and allow the user to make changes.
Teams can be used for the following.
- Do you have a quick question for a co-worker? Send a message on Teams instead of an email!
- Are you starting to work on a new project? Create a new team and invite your co-workers to join you.
- Want feedback on something? Share the file!
- Having a team chat and think you might need a meeting? Hold it right in Teams! No reason to find a room or availability.
Teams should not be used for the following.
- Teams should not be used to replace or circumvent existing systems such as Mosaic.
- Teams should not be used to send or share personally identifiable information (PII).
- Do not store confidential documents within your Team. Full document storage guidelines available here.
- Do not use Teams if your work requires you to send PII as a reference for someone else, i.e., a name or MacID, use only 1 identifier.
- Teams should not be used as a long-term repository for conversations or documents.
WARNING: When you delete a Team, you are permanently deleting the group.
Deletion will remove all team chats, group conversations, files, calendars, and any other related information. Team owners and administrators can recover deleted teams for up to 30 days. For additional information on how to delete a team, visit the Office support page.
Office 365 Support
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Microsoft Office Help & Training Office Help & Training
Microsoft offers a wide variety of help and training guides about how to use the applications included in Office 365.
Office 365 Training Center Office 365 Training Center
This resource includes basic steps and how-to videos for your favourite Office 365 applications.
Office Installation Support Getting Started with Office 365 ProPlus
Installation support for Office 365 can be found online through Microsoft Office 365 Help and includes instructions for Windows and Mac.
Frequently Asked Questions
Who? What? Where? Why? How?
Frequently asked questions about the Applications, People and Data/File Storage in Office 365.
University Technology Services (UTS)
Having trouble accessing the Office 365 portal, licensing your Office 365 ProPlus apps, or need help with your MacID and password? Contact the Service Desk for assistance.
UTS Service Desk
- Burke Science Building (BSB) Room 245
- Monday – Friday 8:30 am – 4:30 pm
- uts@mcmaster.ca
- 905-525-9140 x 24357 (2HELP)
- https://www.mcmaster.ca/uts/
Mills Library Service Desk
- 2nd Floor Mills Library, Learning Commons
- Monday – Thursday 11:00 am – 7:00 pm,
Friday 9:00 am – 5:00 pm
Policies and Terms for McMaster Microsoft Office 365
Terms of Use, Privacy, & Security
Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service.