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Microsoft Shifts (feature within Teams)

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Benefits

Please note: Shifts is a feature within Microsoft Teams. Shifts is currently offered to McMaster staff and faculty after they migrate to McMaster Mail (powered by Microsoft 365). 

Shifts in Microsoft Teams is a scheduling management application that allows you to create, update, and manage schedules for your team through McMaster Mail (powered by Microsoft 365). Shifts can be used through a web browser, desktop app, or on mobile.

Team owners can set schedules, leave notes for one person, or message the entire team. You can see weekly and monthly work schedules, manage requests for time off, swap or offer shifts to other team members, while also providing news bulletins and policy documents.

Team members can view their upcoming shifts, see who else is scheduled for the day, request to swap or offer a shift, and request time off.

Getting Started with Shifts

WHERE TO START

The link below provides an introduction to Shifts and a listed, step-by-step guide to get started:

Access instructions

HOW TO USE SHIFTS (for managers)

This introductory video outlines what Shifts is, how managers and schedulers can use it, and how to leverage features for organized and productive scheduling:

Start training

HOW TO USE SHIFTS (for first-line workers)

These LinkedIn Learning training videos are for first-line workers. If you clock in and clock out, you’re a first-line worker and these videos are for you. If you will be making schedules for first-line workers, see the video above for managers and schedulers.

Start training

HOW OTHERS USE IT

You’ve seen how it works, but what does Shifts look like in everyday use? Check out how others are leveraging Shifts for efficiency and productivity:

view examples

Expandable List

  • Navigate to the portal and sign in with your McMaster email and password
  • Click and expand Install Office
  • Click Office 365 apps
  • Open Microsoft Teams
  • Click “More added apps” on the left panel
  • Open Shifts

Office 365 Support

Information Box Group

Microsoft Office Help & Training Office Help & Training

Microsoft offers a wide variety of help and training guides about how to use the applications included in Office 365.

Office 365 Training Center Office 365 Training Center

This resource includes basic steps and how-to videos for your favourite Office 365 applications.

Office Installation Support Getting Started with Office 365 ProPlus

Installation support for Office 365 can be found online through Microsoft Office 365 Help and includes instructions for Windows and Mac.

Frequently Asked Questions

question marksWho? What? Where? Why? How?

Frequently asked questions about the Applications, People and Data/File Storage in Office 365.

FAQs for Office 365

University Technology Services (UTS)

Having trouble accessing the Office 365 portal, licensing your Office 365 ProPlus apps, or need help with your MacID and password? Contact the Service Desk for assistance.

Self-Service

 

UTS Service Desk

Mills Library Service Desk

  • 2nd Floor Mills Library, Learning Commons
  • Monday – Thursday 11:00 am – 7:00 pm,
    Friday 9:00 am – 5:00 pm

Policies and Terms for McMaster Microsoft Office 365

Terms of Use, Privacy, & Security

Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service.

Information Box Group

McMaster University Policies, Procedures, & Guidelines

Information Security Policy

Information Storage guidelines

MacID Terms and Conditions of Use

Data and Information Classification Policy

Accessibility

Microsoft

Office 365 works with screen readers, speech recognition tools, and keyboard shortcuts. When using the Office 365 portal or any of the Office Online applications, you can also use the accessibility features built in to your web browser. For additional information regarding accessibility features in Office 365 go to Microsoft’s Office Accessibility Centre – Make your content accessible to everyone

McMaster Resources

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